Lead end-to-end B2B telecom service delivery from order to activation. Manage SLA, vendors, customer delivery, provisioning, escalations, automation, and cross-functional teams to ensure seamless activation and customer satisfaction.
Required Candidate profile
Graduate with 6–8 years in Telecom B2B service delivery, Lead-to-Activate, order fulfilment, vendor management, SLA governance, customer engagement, RCA, automation, and stakeholder management.
📌 Enterprise Service Delivery Manager (Pune)
🏢 Gratitude India
📍 Pune
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