- Handle customer inquiries and resolve issues via phone calls, emails, or chats.
- Identify sales opportunities and upsell/cross-sell products/services to customers.
- Meet daily/weekly targets for call handling, sales conversion, and customer satisfaction ratings.
- Maintain accurate records of all interactions with customers using CRM software.
Job Requirements :
- 0-2 years of experience in BPO/call center setting or related field.
- Excellent English and Hindi communication skills (verbal).
- Strong customer service orientation with a focus on resolving queries promptly.
📌 Tele Sales Officer (Chennai)
🏢 BankBazaar
📍 Chennai
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