Presales Analyst - Salesforce

- Doing Requirement Gathering to suggest the best product and customizations. Highlighting any risks or limitations involved and documenting the same.
- Leading the Solutioning throughout the sales cycle and delivering thought leadership to companies to transform their customers experience.
- Doing Product Configuration and presenting compelling Product demonstrations and Proof of Concepts (POC).
- Demonstrating a working knowledge of how to integrate cloud applications to existing business applications.
- Uncovering the challenges and issues a business is facing by running targeted discovery sessions and workshops.
- Assisting in Salesforce.com implementations by taking on responsibilities of running requirements workshop, Configuration Activities, & User Training.
- Clearly articulating the benefits of CRM to all levels of management including LOB managers, CXOs, VPs
- Examining prospect requirement, mapping to solutions needs & effectively build Business Case for prospects
- Conducting onsite Requirement & Business Process Review, Due Diligence, & providing Process Improvement Consulting
- Creating Proposals, SOW, response to RFP, Effort Estimates for all phases of Project Lifecycle
- Provides technical consultation on various aspects of the product and solutions based on the customer’s business requirements.
- Create,



run and present a measurable BRD/FSD (Blueprint) that aligns a customer’s technical business needs to that of the Salesforce Solutions – (Good toHave)
- Responsible for designing/architecting the solution and development part with the help of development for large-scale customers;
- Validates solution components and provide solution walkthrough with customer; Identify technical issues / risks and present alternatives to alleviate or resolve
- Guide and support team across multiple client engagements by providing technical thought leadership and guide team on standard methodologies for design & development.
- Hire and retain outstanding talents in the SFDC practice through innovation and maintaining high energy and fueling intrinsic motivation.
- Drive innovation within the practice/team by creating/identifying re-usable components, tools, accelerators & as well work on increasing adoptions of these accelerators during delivery.
- Good technical foundation is added advantage; Advanced structured programming - APEX, Force.com, .Net, Java, etc., understanding of RDMS concepts and structures, knowledge of SQL, structured system analysis and design methods, etc.
- Minimum 5 years of experience in Pre Sales or Delivery Implementation

📌 Presales Head (Hyderabad)
🏢 Tata Consultancy Services
📍 Hyderabad