Key Roles & Responsibilities

1. Front Desk Management

- Welcome visitors, customers, clients, vendors, and guests professionally.
- Maintain visitor entry register and inform concerned departments.
- Ensure proper seating and hospitality for guests.
- Handle incoming and outgoing calls politely and professionally.
- Transfer calls/messages to concerned employees.

2. Customer Coordination

- Coordinate with sales team regarding customer appointments and site visits.
- Guide walk-in customers about projects and direct them to sales executives.
- Follow up with customers for meetings, documents, or scheduled visits if required.
- Maintain customer inquiry records.

3. Office Administration

- Maintain cleanliness and neatness of reception area, management cabins, and meeting rooms.
- Coordinate with housekeeping staff for office hygiene and maintenance.
- Monitor office supplies such as stationery, pantry items, water bottles, etc.
- Maintain inward/outward courier and document records.

4. Meeting & Hospitality Coordination

- Arrange tea/coffee/water for management and visitors.
- Coordinate meeting room bookings and readiness.
- Support management during client meetings and official visits.

5.



Communication & Coordination

- Coordinate with HR, Admin, Sales, CRM, and Project Teams for day-to-day activities.
- Share key messages and visitor information promptly.
- Maintain professional communication with all departments.

6. Attendance & Discipline

- Ensure punctuality and professional behavior.
- Follow office dress code and grooming standards.
- Maintain polite behavior and positive attitude with customers and staff.
- Ensure reception desk is attended during office hours.

7. Documentation & Records

- Maintain files, visitor logs, courier records, and contact databases.
- Assist in preparing reports, letters, and office documents if required.
- Handle basic MS Office work (Excel, Word, emails).

8. Vendor & Facility Coordination

- Coordinate with maintenance staff, housekeeping, security, and vendors.
- Report office maintenance issues to Admin department.
- Ensure smooth front office operations daily.

Preferred candidate profile

- 03 years in Front Office / Reception / Customer Service
- Experience in Real Estate industry preferred

📌 Receptionist (Hyderabad)
🏢 AR Homes
📍 Hyderabad