- Minimum 1 years of experience in tele calling or customer service (education sector preferred).
- Excellent communication skills in English, Hindi, and local language and presentable /sometimes they to go to branches and counsel parents
- Solid listening and problem-solving abilities.
- Basic computer knowledge and experience with CRM tools.
- Ability to multitask, manage time, and stay organised.
- Positive attitude, patience, and ability to handle parent concerns professionally
- Basic Advanced excel knowledge.
- Age btw 21 to 30 years- preferred Female /male is also Fine
Key Competencies:
- Customer-oriented approach
- Confidence and clarity in communication
- Persistence in follow-ups
- Ability to work under targets
- Team coordination