Customer Service Associate || Voice Process || MNC BPO (Hyderabad)

Customer Service Associate || Voice Process || MNC BPO (Hyderabad)

01 Sep
|
Red Hibiscus Info Solutions
|
Hyderabad

01 Sep

Red Hibiscus Info Solutions

Hyderabad

Must know any one language Hindi OR Tamil OR Malayalam OR Kannada with good English.

Salary: 2.4L for Fresher (20 K CTC & 17 K In hand per month)

6months to 1 year - 2.8 LPA (23300 CTC & 21 K In Hand)

1 year + - 3 LPA (25 K CTC & 23 K in hand)

Qualifications & Applicant Specifications:

- Undergraduate/Graduate in any discipline
- Good communication Skills:
- Well-articulated sentences
- Solid comprehension, expression, tone & pronunciation
- Speech clarity, perfect diction, and fluency

Key Responsibilities:

- Handle inbound and outbound calls professionally with strong communication skills
- Adhere to login and production hours:

- Total: 10:00 hrs
- Production: 9:00 hrs
- Maintain punctuality and follow break schedules Shift Timings:
- Male employees: 24/7 rotational shifts
- Female employees: Rotational day shifts
- Stay updated with process knowledge and daily updates

Skills Required

- Strong verbal and written communication
- Customer-centric approach with problem-solving ability

Employment Type: Permanent.

- Working days after training: 5 days with 2 days rotational weekly off.

📌 Customer Service Associate || Voice Process || MNC BPO (Hyderabad)
🏢 Red Hibiscus Info Solutions
📍 Hyderabad

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