Location: Rajkot,Gujarat

Experience: 0 to 5 Years (Freshers can also apply)

This is a full-time, on-site position.

Work From Home is not available.

Job Summary:The CRM Executive Kannada is responsible for managing customer relationships, handling customer queries, and providing excellent support to Kannada-speaking customers while ensuring high

customer satisfaction.

Key Responsibilities:

- Handle inbound and outbound customer calls in Kannada
- Resolve customer queries and complaints professionally
- Maintain and update customer records in the CRM system
- Follow up with customers regarding orders, services, and feedback
- Coordinate with Sales, Dispatch, Accounts, and other departments
- Build and maintain strong customer relationships
- Ensure timely resolution of customer issues
- Prepare daily, weekly, and monthly CRM reports
- Maintain accurate documentation and customer data
- Achieve customer satisfaction and service quality targets




- Required Skills:

- Fluency in Kannada (Read, Write & Speak) Mandatory
- Basic communication in Hindi or English
- Good customer handling and interpersonal skills
- Basic computer knowledge (MS Office, CRM software)
- Problem-solving and multitasking abilities
- Positive attitude and excellent communication skills
- Qualification:

- Graduate in any discipline

Experience:

- 05 years in Customer Relationship Management or Customer Service
- Freshers with excellent Kannada communication skills can also apply

Preferred Skills:

- Experience with CRM software (Zoho CRM, Salesforce, or similar)
- Ability to handle customer calls professionally
- Solid follow-up and coordination skills
- Experience in customer support or telecalling is an added advantage

📌 Crm Manager (Kannada- Gujarat location) (Rajkot)
🏢 Dada Organics
📍 Rajkot