About the Role

Create technical documents for IT Operations & Infrastructure functions. Write content for on-line help files, reference materials, educational materials, procedural and policy manuals, user guides, technical reports and instructional materials that explain the installation, operation and maintenance of IT & infrastructure devices Research subjects by analyzing reference materials (for example, specifications, blueprints, diagrams, maintenance & training manuals, reports) & consulting experts

- Prepare documentation plan for each document for monitoring progress and reporting
- Select appropriate technology and media to deliver technical information
- Create, follow and enforce the use of consistent style and formatting by developing a house style guide
- Support Controller in creating other functional documents
- Shall provide IMS technical products (e.g., GANTT charts, network diagrams, etc.)

Key Skills

- Project Management
- PM Tool
- Technical Writing
- Content Writing
- Communication Skills
- Written Communication
- SRS documentations
- Gnatt Chart

Key Responsibilities:

- Conceptualize, research, plan, analyze, and author high quality technical documentation.
- Ability to quickly learn and adapt technology, tools, and processes in a fast paced environment.




- Ability to quickly learn and adapt technology, tools, and processes in a fast paced environment.
- Experience in authoring articles and topics using minimalism principles.
- Experience in Information Architecture methodologies, techniques, and implementation.
- Possess the advanced knowledge, experience and recognized ability to be considered an expert in their technical/skilled field, possess the ability to perform tasks and oversee the efforts of junior and mid-level personnel within the technical/professional discipline.
- Develop and implement data collection systems and other strategies that optimise statistical efficiency and data quality.
- Acquire data from primary or secondary data sources and maintain data governance processes.
- Interpret data, and analyse results using statistical techniques.
- Identify, analyse, and interpret trends or patterns relating to key performance indicators in complex data sets.
- Use analysed data to create reports identifying process improvement opportunities
- On request of Head of Quality & Performance Analysis prepare and create reports for other RAQ departments to assist with on-going quality management.

Send your updated Resume to [email protected]

📌 Content Writer (Thrissur)
🏢 VST Mobility Solutions
📍 Thrissur