Customer Care Officer – Tele calling

Job Description:

- Handle incoming and outgoing customer calls professionally.
- Understand customer requirements, queries, and complaints.
- Provide accurate information about company products and services.
- Follow up with leads and existing customers regularly.
- Update customer details and follow-up status in the CRM/ERP system.

Requirements:

- Good communication and interpersonal skills.
- Malayalam proficiency required; knowledge of English is an advantage.
- Basic computer knowledge.
- Customer handling and telecalling skills.
- Freshers can apply.
- Candidates with tele calling/customer service experience will be preferred.
- Positive attitude and willingness to learn.

*Office Timings:*

* 9:00 AM – 5:30 PM *or*

* 9:30 AM – 6:00 PM

*Salary:* ₹12,000 – ₹15,000 per month (based on experience)

Job Location: NEAR DHANALAKSHMI BANK PALARIVATOM,ERNAKULAM 682025

Native candidates residing within a 20 km radius of Palarivattom are only eligible to apply.

Employment Type: Full time (Not work from home )

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Care Officer (CCO) (Tele calling )
🏢 BSS GREEN LIFE
📍 India