Tech Support (Delhi)

Tech Support (Delhi)

01 Sep
|
SHIVA INFOTECH INNOVATIONS
|
Delhi

01 Sep

SHIVA INFOTECH INNOVATIONS

Delhi

Shiva Infotech seeks people who can help it grow into one of the finest professional service organizations in the business world. It offers value-added services that make a perceptible impact in today's business. It believes that the client satisfaction, upgradation of knowledge and investment in information technology will enable it to achieve the set goals.

Why Join Us?

- Chance to work with cutting-edge technology solutions.
- Hands-on experience in client interaction and software support.
- A supportive environment to nurture your skills and grow professionally.

e-Mail : [email protected]

Tech Support

Experience : 1-2 Year Qualification :Graduate/ MCA/ BTech and Diploma in IT Required Skills:
- Bug testing ,write test cases ,Maintenance of data in excel.
- use plans to improve information flow and operational improvements.
- Utilize standard LifePoint issue/ticket tracking software and manage workflow.




- Work with business line analysts/managers to ensure consistent reporting standards are employed.
- Design and develop components of executive management reporting packages.
- Monitor system performance of Hyperion Financial Management (HFM), Hyperion Planning, and other supported systems.
- Provide recommendations to the IT Manager for enhancements or new system designs which he/she feels would benefit LMV Automotive Systems.
- Support to Client on our software products.
- Off site & on site client support

Key Requirements

- Experience in customer support is a plus.
- Proficiency in MS Office and CRM software.
- Proficiency in English.
- Market knowledge
- Communication and negotiation skills
- Ability to build rapport
- Time management and planning skills
- Follow internal SOP

📌 Tech Support (Delhi)
🏢 SHIVA INFOTECH INNOVATIONS
📍 Delhi

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