n Experience :- 4+ Years
nChoosing Capgemini means choosing a place where you'll be empowered to shape your career, supported by a cooperative global community, and inspired to reimagine what's possible. Join us in helping clients enhance and support their Engineering Document Management (EDM) solutions through Accruent Meridian.
n Your Role
nAs a Meridian Engineer, you will be responsible for supporting, maintaining, debugging, and enhancing EDM solutions built on the Accruent Meridian platform. You will work closely with end-users, business stakeholders, and customer HQ teams to ensure seamless system operations and continuous improvements.
nIn this role, you will:
n
- n
- Provide application support for Accruent Meridian-based EDM solutions.n
- Handle user queries, incidents, and service requests through ticketing tools.n
- Analyze and resolve production issues, perform bug fixing, and implement system enhancements.n
- Collaborate with end-users to understand business requirements and clarify functional issues.n
- Work with customer HQ teams and stakeholders to ensure timely issue resolution and solution delivery.n
- Develop and maintain scripts using technologies such as VBScript, PowerShell, SQL, and related tools.n
- Participate in system configuration, customization, testing, and deployment activities.n
- Monitor application performance and proactively identify areas for improvement.n
- Ensure adherence to support processes, documentation standards, and service-level agreements.n
- Work effectively within a team environment and contribute to knowledge-sharing initiatives.n
n Your Profile
n
- n
- 4+ years of experience in application support and development.n
- Strong knowledge and hands-on experience with Accruent Meridian .n
- Proficiency in development and scripting technologies such as VBScript, PowerShell, SQL , and similar tools.n
- Experience working with ticketing/support tools and managing user support activi