Job Description
About EIL Global n
nWe are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data center technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for partners/engineers for onsite support services in and around to assist our clients.n
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nRole Title: Onsite EUC Engineer (Resident & Dispatch Models)n
n Service Type: Global Onsite & Dispatch Support/ On call basisn
n Supplier Type: Managed Services / Field Support Providern
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nExp: 4+yrsn
nLocation: n
n Okhla Industrial Area, Recent Delhin
nJayanagar 5th Block, Bangaloren
nOld Madras Road, Huskur Village,Bidarahalli, Bangalore n
nAveralli, Shivanapura Post Dasanapuran
nHobli, Bangaluru Northn
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nJob Description:n
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nProvide onsite support for desktops and laptops.n
nInstall and configure Windows operating systems.n
nInstall and troubleshoot software applications.n
nSet up and replace desktops, laptops,



monitors, keyboards, and other peripherals.n
nTroubleshoot hardware and software issues.n
nSupport printers and scanners.n
nHelp users with Microsoft Office and Outlook issues.n
nPerform IMAC activities (Install, Move, Add, and Change).n
nReplace hardware components such as RAM, SSDs, keyboards, and batteries.n
nSupport user login and password issues.n
nCoordinate with remote support teams when required.n
nUpdate service tickets and submit site visit reports.n
nBasic Network Knowledgen
nBasic understanding of IP Address, DHCP, DNS, and Subnet Mask.n
nConnect devices to wired and wireless networks.n
nPerform basic network troubleshooting.n
nTest and replace Ethernet cables.n
nIdentify network port issues and coordinate with the network team.n
nBasic knowledge of switches and routers.n
nRequirementsn
n3+ years of EUC/Desktop Support experience.n
nGood knowled

📌 EUC Support Engineer (Bengaluru)
🏢 EIL GLOBAL
📍 Bengaluru