Job Description
MPS Support & Deployment Specialist – Post Services | APAC
nAbout the Role
nWe are looking for a highly skilled MPS Support & Deployment Specialist to join the Post Services team. This role will provide technical and operational support to filmmakers and production teams, helping them effectively use Netflix’s MPS tools and ensuring post-production workflows remain operational and production timelines are protected.
nThe role will also act as a bridge between production users and Product & Engineering teams by identifying recurring issues, gathering feedback and helping drive improvements to Netflix’s tools and workflows.
nKey Responsibilities
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- Provide best-in-class technical support to production teams and quickly troubleshoot issues impacting post-production workflows.n
- Monitor MPS automated file transfers and system health through operational dashboards and proactively identify potential issues.n
- Provide subject-matter expertise across core MPS tools and workflows, including:n
- Footage Ingest / Auto Ingestn
- Media Libraryn




- Conform Pullsn
- VFX Pullsn
- Dailies workflowsn
- Media transfers and content workflowsn
- Troubleshoot issues across post-production workflows and provide appropriate remediation rather than simply resolving individual support requests.n
- Gather and analyze recurring issues and feedback from production teams and translate these into actionable insights for Product and Engineering.n
- Partner with regional Production Technology teams to provide local workflow, production and market context.n
- Support the continuous improvement of tools, troubleshooting processes and production workflows.n

nRequired Skills & Experience
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- n
- 3+ years of experience in post-production support, production technology, media operations, vendor support or studio/network support.n
- Robust understanding of content creation, on-set production and post-production workflows.n
- Hands-on experience with post-prod

📌 MPS Support (Mumbai)
🏢 Artech
📍 Mumbai