Job Description
Configuration Management
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- Maintain and update the CMDB with accurate information on all CIs.n
- Ensure that all CIs are properly identified, classified, and recorded.n
- Perform regular audits of the CMDB to ensure data accuracy and integrity.n
- Develop and maintain configuration management processes and procedures.n

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nAsset Management
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- Track and manage IT assets throughout their lifecycle, from acquisition to disposal.n
- Ensure that all IT assets are properly tagged and recorded in the asset management system.n
- Conduct regular asset audits to verify the accuracy of asset records.n
- Work with Paragon Service Management, Procurement and Finance teams to ensure accurate asset tracking and reporting.n

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nProcess Improvement
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- Identify opportunities for process improvements in SACM practices.n
- Develop and implement process improvements to enhance the efficiency and effectiveness of SACM activities.n
- Collaborate with other IT teams to ensure alignment of SACM processes with overall IT service management (ITSM)



practices and within ITIL framework.n

nReporting and Analysis
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- Generate and distribute regular reports on SACM activities and metrics.n
- Analyse SACM data to identify trends and areas for improvement.n
- Provide insights and recommendations based on data analysis to support decision-making.n

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nCompliance and Governance
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- Ensure compliance with relevant policies, standards, and regulations related to SACM.n
- Develop and maintain SACM documentation, including policies, procedures, and work instructions.n

nConduct training and awareness sessions on SACM processes and best practices
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nTechnical Experience:
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nITIL Accreditation
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- ITIL Accreditation and a solid understanding of ITIL principles, especially those related to SACM, is crucial.n

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nConfiguration Management Database (CMDB)
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- Experience with Jira and its CMDB components is essenti

📌 Service Asset and Configuration Management (Hyderabad)
🏢 Paragon South Asia Services Private
📍 Hyderabad