01 Sep
|
Finnew Solutions
|
Bengaluru
01 Sep
Finnew Solutions
Bengaluru
About the role:
Tele-Sales Executive will be responsible for handling inbound, web-generated, and referred leads to promote and sell Forex Products & Services. The role involves proactive tele-sales communication around product & services, features, charges by building strong customer relationships while ensuring adherence to regulatory & company guidelines. The position is based in Bangalore and serves customers across PAN India.
Key Responsibilities:
- Manage inbound, web, and referred leads by qualifying prospects, conducting professional telephonic conversations, and presenting suitable Forex Products & Services.
- Drive lead conversion and achieve assigned sales targets/KPIs by effectively addressing customer queries, objections, and requirements while maintaining high service standards.
- Maintain accurate CRM records of all interactions and follow-ups; coordinate with internal teams (operations, compliance, and back-office) to ensure seamless processing of applications and transactions, along with any service requests or escalations pre-sales.
- Attend product training & audits, Stay updated on forex market trends, RBI guidelines,
and product offerings; ensure full adherence to regulatory and company guidelines.
Preferred Candidate Profile:
- Graduate with excellent verbal/written communication skills in English. 1-3 years of proven experience in tele-sales, inside sales, or customer-facing sales roles (experience in financial services, forex, banking, or insurance preferred).
- Strong persuasion, negotiation, and objection-handling abilities with a customer-centric approach.
- Basic understanding of financial products; prior knowledge of foreign exchange products, RBI regulated products is highly desirable.
- Ability to work in a target-driven environment, manage high call volumes/quality, and maintain consistent performance.
Benefits:
- Comprehensive training programs to enhance skills and product knowledge
- Full time position on the company's payroll.
- 6 Days / Week Rotational shift. Work from Office.
- The company paid Group Medical Insurance, Personal Accident and Term Life Insurance.
📌 Walk-in || Tele-Sales Executive (Forex Products & Services) (Bengaluru)
🏢 Finnew Solutions
📍 Bengaluru