Convert validated backlog items into deterministic workflow automations.
Build workflows, scripts, business rules, and platform integrations.
Automate repeatable second-line support activities using ServiceNow, PowerShell, Power Platform, and APIs.
Develop ServiceNow solutions using scripting and Flow Designer.
Integrate automation workflows with relevant platforms and services.
Design appropriate logging, exception handling, controls, and monitoring.
Ensure automated processes can be supported, monitored, and maintained in production.
Test automation solutions and address errors or unexpected scenarios.
Document technical solutions, operating procedures, and support requirements.
Support operational handover of completed automations into business-as-usual support.




Work with service operations and production support stakeholders to ensure solutions meet operational requirements.
ServiceNow scripting and Flow Designer.
PowerShell.
Microsoft Power Platform.
API integration.
ITSM processes.
Workflow automation.
Logging, monitoring, and error handling.
Experience designing and implementing rule-based automation.
Understanding of production support and operational handover requirements.
ServiceNow ITSM development, ServiceNow platform architecture, scripting
ServiceNow ITSM

📌 Servicenow Developer (India)
🏢 TRIGENT SOFTWARE PRIVATE
📍 India