Job Description
Role: Nexthink Administrator
nExperience
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- 10+ years of overall IT experiencen
- 4+ years of hands-on Nexthink administration experiencen

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nPrimary Responsibilities
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- Administer and support the Nexthink platform (collectors, portal, access management)n
- Monitor Digital Employee Experience (DEX) and endpoint healthn
- Create and maintain dashboards, investigations, and reportsn
- Use Nexthink insights to support incident, problem, and CSI activitiesn
- Build and maintain automation and Remote Actions for self-healing scenariosn
- Support Service Desk and Workspace teams with proactive issue detectionn
- Integrate Nexthink with ITSM tools (e.g., ServiceNow)n

nKey Skills
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- Nexthink administration (dashboards, investigations, alerts, Remote Actions)n
- Windows endpoint environments (Windows 10/11)n
- Endpoint management exposure (Intune / SCCM / Jamf preferred)n
- PowerShell or basic scripting for automationn
- Solid analytical and troubleshooting skillsn

nRole Purpose
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- Improve end-user experience through proactive monitoringn
- Reduce incident volumes via automation and self-healingn
- Enable data-driven decision-making for Workspace and IT operations teamsn

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📌 Nexthink Administrator (Pune)
🏢 Tata Consultancy Services
📍 Pune