As an Account Manager, you will be responsible for expanding existing accounts, generating new business, developing account growth strategies, and ensuring exceptional customer experiences. The role requires solid capabilities in business development, stakeholder management, strategic planning, people leadership, and escalation management, with a focus on creating sustainable value for customers and the business.

Key Responsibilities
Drive

business growth through account mining

within existing client relationships while identifying and acquiring new clients.
Develop and execute

account penetration strategies

by understanding client challenges, business objectives, and aligning tailored talent solutions.
Own and manage

P&L; performance , staffing metrics, and recruitment processes, ensuring optimal cost efficiencies while maintaining a high quality-of-hire standard.
Monitor market trends and competitor activities, leveraging insights to strengthen service offerings and enhance competitive positioning.
Build, nurture,



and expand long-term client relationships to maximize account growth and customer satisfaction.
Oversee all client operational requirements, including the preparation and delivery of daily, weekly, and monthly performance reports to ensure transparency and strong stakeholder engagement.
Lead

account mapping, account mining, and vendor relationship management

across Talent Acquisition and support functions.
Optimize the utilization of the associate bench to improve redeployment rates, retention, and overall workforce efficiency.
Manage team performance by driving productivity, allocating requirements effectively, and ensuring achievement of delivery and business targets.
Develop and maintain comprehensive

reports, dashboards, and performance metrics

to provide actionable insights and support strategic decision-making.
Present business forecasts, fulfillment status, pipeline updates, and operational performance reports to senior leadership.
Enhan

📌 Account Manager (Mumbai)
🏢 Experis India
📍 Mumbai