01 Sep
|
Witbloom Training u0026 Placement
|
Bengaluru
01 Sep
Witbloom Training u0026 Placement
Bengaluru
Lead and manage an international voice process team, drive KPIs like AHT, CSAT, NPS, quality and adherence, coach agents, handle escalations, and ensure operational targets and client expectations are met.
Required Candidate profile
5–10 years of BPO experience, including 1+ year as a Team Lead in an international process.
Strong communication, people management, coaching, KPI management, and escalation-handling skills
Perks and perks
Cab Facility
Performance Linked Incentives
📌 Urgent hiring For Team Lead - International voice process (Bengaluru)
🏢 Witbloom Training u0026 Placement
📍 Bengaluru