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Project Manager (DPO)
India
Job Description
Project Manager (DPO)
Chennai, Tamil Nadu
Job Summary
Job Description
Name of the role: Manager
Purpose of the role: Lead the Operations team, driving operational excellence, workforce planning,
performance management, and stakeholder engagement to ensure scalable, high-quality, and
timely execution of activities. Accountable for team productivity, service delivery, risk management,
and continuous process improvement.
Language: English
Work Location: India
Key Responsibilities
Scope of work:
- Establish team goals, KPIs, and operating metrics to ensure delivery against business
objectives
- Manage the team's day-to-day activities and performance, including:
o Validation and tracking of distributor data
o End-to-end visibility of onboarding progress
o Proactive identification and mitigation of onboarding risks
o Coordinating operational support for Operations and Account Managers
- Ensure team readiness by providing access to required tools and systems
- Work closely with project managers to understand project requirements and timelines
- Optimize resource allocation to maximize team efficiency and throughput
- Guide issue resolution and ensure timely escalations to support team execution
- Respond quickly to changes in resource availability or project demand
- Maintain explicit stakeholder communication on resource status and project progress
- Ensure team compliance with internal policies (e.g., mandatory training, timecards)
- Develop team capabilities through coaching, mentoring, career development, and
succession planning
- Provide regular operational reporting, performance insights, and recommendations to
leadership
Must Have:
- Bachelor's degree completed or in progress
- 2+ years of experience leading and managing teams
- Strong ability to set priorities, plan, and coordinate work
- Strong attention to detail, with a focus on accurate, high-quality deliverables
- Clear and professional communication (written & verbal)
- Experience working in cross-functional and global environments
- Proficiency in Microsoft 365 tools, such as SharePoint, Excel, Outlook, and Teams
Skill Requirements
Good to have:
- Experience with SAP S/4HANA or Salesforce
- Networking fundamentals (routing & switching, IP addressing, subnetting, device
configuration, static/dynamic routing)
- Background in Order Management, Supply Chain, or Service Delivery
- Knowledge of Master Data Management (MDM)
- Familiarity with Juniper and HPE networking platforms and solutions
- Experience supporting onboarding or enablement programs
Other Requirements
Behavioral competencies:
- Demonstrated leadership through customer focus, cross-functional collaboration,
decision-making, strategic execution, and operational performance management
- Strong emotional intelligence and a win-win mindset
- Proactive problem identification and escalation
- Ability to operate in fast-paced environments
- Strong collaboration across geographies and cultures
Information at a Glance
Why HCLTech?
At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.
Copyright © 2026 HCL Technologies Limited
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📌 Project Manager (DPO) (India)
🏢 HCLTech
📍 India