Job Description
Master Data Specialist
nJob Description
nThe Master Data Specialist acts as the liaison between the Customer, Sales team, and Order Management team to ensure an efficient internal process and an excellent overall customer experience. This position plays an important role in improving sales productivity by ensuring a streamlined ordering process.
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nEssential Functions:
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- Set up current customers in SAP based on Zendesk ticket submitted by Salesn
- Complete supplier forms submitted by new customersn
- Enter approved partner pricing discounts into Partner Portal as promotional coden
- Manage customer price agreements in Salesforcen
- Ensure clean and timely booking of customer purchase orders, including:n
- Proactively audit open quotations for pre-booking accuracyn
- Receive incoming customer purchase orders from Order Management Specialistn
- Review, interpret, and reconcile customer purchase order to Cognex quotation and work with Sales to resolve any discrepancies (units, products, pricing)n
- Attach customer purchase order to Cognex quotation and submit back to Order Management Specialistn
- Create quotes in the following exception-based circumstances:n
- In response to RFQs for known BOMs with pre-approved pricing for high volume OEMs and repeat customersn
- In response to received purchase orders that are not associated with an existing quote for BOMs with pre-approved pricing for high volume OEMs and repeat customersn
- To facilitate fast-turn opportunities requiring expedited / UPS RED / next day shipmentn
- Exercise judgment in interpreting and implementing operating practices to resolve exceptions.n
- Act as liaison between Order Management, Sales, and customers regarding order status when in-country assistance is requiredn
- Assist in providing user experience support in Salesforcen
nKnowledge, Skills, and Abilities:
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- Customer First mentalityn
- Ability to exercise judgment with operating proceduresn
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📌 Master Data Specialist (Noida)
🏢 Cognex
📍 Noida