Company Description Escora Holidays is a travel services company focused on creating well-planned, memorable travel experiences for individual and group travelers. The team specializes in designing customized itineraries, managing end-to-end travel logistics, and offering reliable support before and during trips.
Escora
Holidays aims to deliver high-quality service, transparent communication, and value-driven travel solutions. The company fosters a collaborative work environment where team members contribute ideas to improve customer experience and operational efficiency.
Role Description The Travel Coordinator (Sales) role is a full-time, on-site position based in Kozhikode. In this role, the coordinator will handle customer inquiries, understand travel needs, and recommend suitable packages and services. Daily tasks include planning and booking travel arrangements such as transportation, accommodation, and tours, while ensuring accuracy and timely confirmations.
The coordinator will prepare quotations, follow up with potential customers, and convert leads into confirmed bookings.
The role also involves maintaining customer records, coordinating with partners and vendors, and providing proactive support to ensure a smooth travel experience for clients. The coordinator will collaborate with the team to meet sales targets and contribute to continuous improvement of travel offerings.
Qualifications
- Candidates should possess strong Travel Coordination and Travel Arrangements skills.
- Candidates should possess solid Travel Management skills with attention to detail and organization.
- Candidates should possess excellent Customer Service and Communication skills.
- Prior experience in travel, hospitality, or sales is beneficial.
- Proficiency in basic computer applications and booking platforms is an advantage.
- Ability to work in office in Kozhikode, manage multiple tasks, and meet deadlines.
- Relevant diploma or degree in tourism, hospitality, business, or a related field is preferred.