Company Description EduMiles is a travel company focused on designing accessible, convenient, and memorable travel experiences for a wide range of travelers. The company offers domestic and international tour packages, customized itineraries, group and corporate trips, weekend getaways, and adventure tours, along with hotel and transportation support. EduMiles emphasizes smart planning, carefully chosen destinations, comfortable stays, and value for money so travelers can focus on enjoying their journeys.

The brand is built on transparent planning, reliable end-to-end travel assistance, and a commitment to quality experiences. EduMiles aims to inspire people to explore more, travel better, and create lasting memories.

Role Description The Tour & Travel Company Manager at Edumilestravel is responsible for overseeing day-to-day operations, including managing tour packages, coordinating itineraries, and ensuring high-quality service delivery across domestic and international trips. This full-time, in office role based in Delhi involves supervising sales and customer service teams, handling partner and vendor relationships, and monitoring booking processes from inquiry to post-travel feedback. The Manager will develop and refine travel products, optimize pricing and margins, and ensure that trips are planned with attention to comfort, safety, and customer satisfaction.

The role also includes resolving customer issues, improving operational workflows, implementing marketing initiatives, and maintaining compliance with industry standards and company policies.



Collaboration with leadership to drive business growth, brand reputation, and repeat customer engagement is a key component of this position.

Qualifications

- Experience in travel and tourism operations, including tour planning, itinerary design, and end-to-end trip coordination.
- Strong customer service and client relationship management skills, with the ability to handle escalations and maintain satisfaction.
- Proficiency in sales and marketing for travel services, such as promoting tour packages, managing campaigns, and supporting corporate and group bookings.
- Vendor and partner management capabilities, including negotiating with hotels, transport providers, and activity organizers.
- Operational and administrative skills, including booking systems usage, documentation, budgeting, and basic financial oversight.
- Leadership and team management experience, with the ability to mentor staff, allocate tasks, and monitor performance.
- Excellent verbal and written communication skills in English; proficiency in Hindi and other regional languages is an advantage.
- Strong problem-solving, organizational, and time-management abilities, with attention to detail and a focus on reliability.
- Knowledge of domestic and international travel destinations, visa and travel regulations, and current industry trends.
- Bachelor’s degree in Travel & Tourism, Hospitality Management, Business Administration, or a related field preferred, along with prior managerial experience in a travel agency or tour company.

📌 Tour & Travel Company Manager (Delhi)
🏢 Edumilestravel
📍 Delhi