Company Description:- Lamaira Group, founded in 2016, is a diversified business network with solid operations across travel, and digital services. Its travel brands, including Lamaira Travels and Cinderella Travels, deliver corporate and leisure travel solutions with a focus on seamless ticketing, tailored itineraries, and premium service. VisaHub.com enhances the group’s digital capabilities by offering efficient, transparent, and user-friendly visa processing support for individuals and businesses.

Across all sectors, Lamaira Group emphasizes innovation, reliability, and service excellence while continuing to grow and expand in regional and international markets.

Role Description:- This full-time Ticketing Agent role is an on-site position based in Ajmer & Africa.

The Ticketing

Agent will assist customers with booking and issuing tickets for flights and other travel services, ensuring accurate reservations and timely confirmations.

Responsibilities include managing inquiries in person, by phone, and online, providing fare and schedule information, and offering suitable travel options based on client needs and budget. The role involves processing changes, cancellations, and refunds in accordance with company policies and vendor rules,



while maintaining up-to-date records in ticketing and reservation systems.

The Ticketing

Agent will also support sales initiatives, promote relevant travel products, handle payments securely, and collaborate with team members to deliver a positive customer experience and meet performance targets.

Qualifications:-

- Candidates should possess strong Ticket Sales and Sales skills to handle bookings, upselling, and revenue generation.
- Candidates should possess excellent Customer Service and Communication skills to manage inquiries, resolve issues, and support a diverse client base.
- Candidates should possess solid Reservations skills, including experience with booking systems or GDS platforms.
- Basic computer proficiency and the ability to learn new ticketing or reservation software quickly.
- Attention to detail and accuracy when handling customer data, schedules, and payment information.
- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines and targets.
- Prior experience in travel, ticketing, or a related customer-facing role is preferred but not mandatory.
- High school diploma or equivalent; additional certification in travel and tourism is an advantage.

📌 Ticketing Agent (Ajmer)
🏢 Lamaira Group
📍 Ajmer