Job Description
Department: Sales & Admissions / Counseling
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nRole: Academic Counselor / Admission Counselor
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nExperience: 1–4 years
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nEmployment Type: Full time
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nLocation: Janakpuri, West Delhi
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nReporting To: Admissions Manager / Team Lead
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nAbout the Role
nWe are looking for a motivated, empathetic, and results-driven Admission Counselor / Academic Counselor to join our team. In this role, you will be responsible for guiding prospective students and working professionals, understanding their educational and career goals, recommending suitable programs/courses, and converting leads into enrolments.
nThe ideal candidate should possess exceptional communication skills, a consultative counselling approach, and a strong track record of driving course admissions in the education, ed-tech, or training sector.
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nKey Responsibilities
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- Engage with prospective students/professionals through inbound inquiries, outbound calls, email campaigns, and follow-ups.n
- Conduct detailed counselling sessions to understand candidates' career goals,



educational backgrounds, and skill gaps.n
- Present and explain suitable courses, training programs, curriculum details, and value propositions clearly.n
- Conduct program overviews, live counselling sessions, and online/in-person demonstrations.n
- Handle objections, address student/parent queries effectively, and guide prospects toward program enrolment.n
- Maintain a consistent sales/enrolment pipeline and consistently achieve monthly and quarterly admission targets.n
- Build strong follow-up mechanisms with leads via calls, emails, and messaging platforms to increase conversion rates.n
- Coordinate with academic, operations, and support teams to ensure a smooth onboarding process for enrolled students.n
- Prepare fee structures, scholarship details, and admission paperwork as required.n
- Maintain accurate lead, interaction, and status records in the CRM system.n
- Track conversion metric

📌 Counselor (New Delhi)
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