- Contact customers via telephone & email to collect outstanding debts.
- To achieve collections and recovery for assigned delinquent customers.
- To Follow up Branches on Customer queries and repayment
- Preserve the company’s reputation by handling grievances.
- Handle customer inquiries and resolve any issues or disputes.
- Keeping a record of all calls and notes of practical information.
- Loan/ Debt Collections experience.
- Basic computer knowledge (MS-office)