Job Information

- Industry IT Services
- Date Opened 08/28/2026
- Job Type Technical Support
- Work Experience 0-1 years
- City Airoli, Navi Mumbai
- State/Province Maharashtra
- Country India
- Zip/Postal Code 400708

What we want: We are seeking a proactive and detail-oriented Technical Support Specialist to join our team. This role involves providing top-notch technical support for our products and services, including Web-Email Hosting, Domain Name Registrations, and more.

Who we are:

Vertoz (NSEI: VERTOZ), an AI-powered MadTech and CloudTech Platform offering Digital Advertising, Marketing and Monetization (MadTech) & Digital Identity, and Cloud Infrastructure (CloudTech) caters to Businesses, Digital Marketers, Advertising Agencies, Digital Publishers, Cloud Providers, and Technology companies.

What you will do:

- Handle customer technical queries through tickets, email, and phone.
- Troubleshoot server, hosting, email, DNS, networking, and connectivity issues.
- Analyze basic logs, error messages, and system alerts.




- Resolve issues within defined SLAs or escalate them appropriately.
- Document troubleshooting steps and resolutions.
- Coordinate with internal technical teams when required.
- Continuously develop technical knowledge and troubleshooting skills.

Requirements

- BscIT, Computer Science, Engineer or equivalent
- 0–6 months of experience; freshers with relevant technical knowledge are welcome.
- Basic knowledge of Linux/Windows and networking fundamentals.
- Understanding DNS, TCP/IP, email protocols, and web hosting.
- Good analytical and problem-solving skills.
- Good verbal and written communication.
- Willingness to work in rotational shifts, if required.
- Strong willingness to learn and take ownership of customer issues.

Benefits

•No dress codes •Versatile working hours

•5 days working

•24 Annual Leaves

•International Presence

•Celebrations

•Team outings

📌 Technical Support Engineer- Qualispace (Airoli)
🏢 Vertoz
📍 Airoli