Job Title: IT Service Desk Analyst
Experience: 6months – 2 Years
Location: Bangalore/Hyderabad
Key Requirements
- Solid knowledge of computer hardware, software, applications, operating systems, and basic networking .
- Excellent communication and customer service skills.
- ITIL certification preferred.
- Experience in Incident Management, Service Requests, troubleshooting, ticketing, and SLA adherence .
- Ability to resolve issues remotely and escalate complex incidents when required.
- Experience with knowledge base and ticket documentation.
Interview Details:
- In-Person Interview (Only One Round)
- location -Bangalore/Hyderabad
- Date: Thursday, 3rd September
📌 Information Technology Support Analyst (India)
🏢 Artech
📍 India