01 Sep
|
World Wide Technology
|
India
01 Sep
World Wide Technology
India
World Wide Technology (WWT) is a global technology solution provider, working with the world's largest organisations to design, build and deliver complex infrastructure at scale. Our EMEA business spans a London sales office, a European Integration Center in Amsterdam and an operations team at Schiphol, and continues to grow rapidly.
THE ROLE
We are looking for a Technical Business Analyst with a genuine networking background to support the delivery of enterprise network and wireless programmes. This is a hands-on analysis role sitting between the business and the engineering teams, so you need to be able to hold your own in a technical conversation about Wi-Fi coverage, switching, routing and site requirements — not just document what you are told.
WHAT YOU'LL DO
- Gather and document requirements for network and wireless projects, working with business stakeholders, site teams, architects and engineers.
- Run discovery and site assessment activity — capturing current-state estate, coverage, capacity, user and device requirements and site constraints.
- Translate business and operational requirements into clear technical requirements, user stories and acceptance criteria the engineering teams can build from.
- Produce project documentation including requirements catalogues, traceability matrices, process flows, as-is and to-be views and BoM or scope inputs.
- Support design activity by working alongside architects on HLDs and LLDs, challenging assumptions and validating that designs meet the stated requirements.
- Coordinate testing — defining test scenarios, supporting SIT and UAT,
tracking defects and securing business sign-off.
- Track scope, dependencies, risks and issues, and report progress clearly to project managers and senior stakeholders.
- Support rollout and handover, including validation against requirements and transition of documentation to operational teams.
WHAT YOU'LL NEED
- Proven business analysis experience on infrastructure projects, with networks and wireless as a core part of your background.
- Solid working knowledge of enterprise networking — LAN and WAN, switching, routing, VLANs, and how sites are connected and segmented.
- Practical understanding of enterprise Wi-Fi: access points, controllers, coverage and capacity planning, site surveys, and the difference a physical workplace makes to a wireless design.
- Experience across the full project lifecycle from discovery and requirements through design, build, test and handover.
- Strong documentation skills — requirements, process mapping, test scenarios and stakeholder-ready reporting.
- Confident stakeholder management across technical and non-technical audiences, including site and operational teams.
- Comfortable with Jira, Confluence, Visio or equivalent tooling, and working in Agile or hybrid delivery models.
DESIRABLE
- Hands-on networking background earlier in your career (network engineer, field engineer or similar).
- Exposure to wireless survey tooling such as Ekahau, and to Cisco, Meraki or Aruba wireless platforms.
- Experience in a large, regulated enterprise setting with formal change control.
- CCNA or equivalent networking certification.
📌 Technical BA - Network / Wireless (India)
🏢 World Wide Technology
📍 India