Working at Freudenberg: We will wow your world!

Responsibilities:

- Key Responsibilities

work with clients on shipments, receivables, receipts of goods, reserves, claims

manage the customer database in SAP

maintenance of prices / conditions and customer master data

work in SAP: loading orders; invoicing; picking / unpacking of goods; registration of shipping documents; control of accounts receivable; returns; statement of goods for managers and for events; maintaining a register of write-offs of goods; establishment of a price list and maintenance of discounts for distributors

daily formation of the schedule of shipment of goods for a warehouse, planning of joint work

monitor the level of service and delivery times, proposing possible solutions for improvement in order to reach the company's targets

- Additional Responsibilities

receive complaints from customers, ensuring an productive solution to the claim and a quick closure of the process

interaction with transport companies

work with the Sales and Marketing Department (control over the implementation of the sales plan; launch of marketing campaigns, timing control, compliance with conditions; information letters for employees and partners)

account of marketing materials and product samples for managers





control of return of consignment notes from the consignees

- Interactions (internal & external)

Warehouse, Sales, Marketing, Controlling, Accounting

Forwarders, Customers, Suppliers

Qualifications:

- Professional Experience and Education

higher education

2+ years’ experience in same position

knowledge of English – Intermediate

- Specific Knowlegde

knowledge of SAP (or ERP-based programs)

- Specific Skills

attentiveness, accuracy

client orientation

good communication skills

stress resistance

ability to work in a team

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The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg Gala Household Product Pvt. Ltd.

📌 Sales Coordinator (Mumbai)
🏢 Freudenberg
📍 Mumbai