Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure, resilient, private, public or hybrid cloud. With robust technical and functional consulting services, and World Class Monitoring & Automation, they serve some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.
Job location – Remote
Shift Timing – 3:30 Am – 11:30 AM
SAP BASIS Consultant – Production Support (P1/P2 Tickets) – Hyderabad/Mumbai, India
Syntax is a leader in providing Cloud and Managed Services to businesses across North America. Syntax’s cloud offerings, including their best in class Enterprise Cloud for ERP, continue to grow and accelerate; a unique offering that safely hosts and manages critical business applications.
Syntax partners with global IT leaders such as Oracle, IBM and others.
Job Title
SAP BASIS Consultant – Production Support (P1/P2 Tickets)
Experience:
6–8 Years
Job Summary
We are looking for an experienced
SAP BASIS Consultant
to provide
production support
for critical SAP landscapes, with a strong focus on handling
P1 and P2 priority incidents . The role requires solid expertise in
SAP system administration, monitoring, performance tuning, transport management, and system availability .
The consultant will be responsible for ensuring stability, reliability, and performance of SAP systems, while working closely with application, infrastructure, database, and business teams to resolve high-priority issues within SLA timelines.
Key Responsibilities
Production Support & Incident Management
Handle
P1 and P2 priority tickets
related to SAP BASIS and ensure resolution within defined SLA/KPI targets.
Perform
📌 SAP Basis Consultant (Mumbai)
🏢 Syntax
📍 Mumbai