Role Summary Lead technical support activities including troubleshooting, integrations, Reports and Minor enhancements Key Responsibilities Handle complex technical issues (L3 support) Perform data fixes using SQL/PLSQL Debug batch failures and integration issues Work on: REST APIs integrations Log analysis BI Publisher reports Support minor enhancements (APEX, APIs, reports) Required Skills Strong in Oracle SQL / PL/SQL , Oracle Apex, API Experience with: MFCS/RMS data model REST APIs / Postman / Swagger BI Publisher APEX (positive to have)