Accounts Receivable & eCommerce Claims Specialist (India)

Location:

India (Remote)
Employment Type:

Full time
Company:

eCintel Inc.
About Us
eCintel is a fast-growing eCommerce and retail management company that partners with brands across major marketplaces and retailers, including Amazon, Home Depot, Wayfair, Walmart, and other online channels.
We are looking for an experienced

Accounts Receivable & eCommerce Claims Specialist

to join our growing team in India. This role is ideal for someone who understands both traditional accounts receivable processes and the unique challenges of eCommerce accounting.
The ideal candidate is highly analytical, detail-oriented, comfortable working with large data sets, and experienced in investigating payment discrepancies, deductions, chargebacks, returns, claims, and retailer account reconciliations.
Key Responsibilities
Manage the complete accounts receivable process
Monitor customer balances and aging reports
Reconcile invoices, payments, credits, and deductions
Research and resolve retailer claims and payment discrepancies




Investigate chargebacks, shortages, returns, damaged shipments, and deductions
Review and reconcile marketplace transactions from Amazon, Home Depot, Wayfair, Walmart, and other eCommerce platforms
Prepare and submit claims for reimbursement
Track open claims and follow up until resolution
Work with internal teams, warehouses, retailers, and vendors to resolve disputes
Analyze sales, returns, deductions, and payment data
Maintain accurate financial records and supporting documentation
Prepare weekly and monthly accounts receivable reports
Identify process improvements to reduce future deductions and unresolved claims
Required Qualifications
Bachelor's degree in Accounting, Finance, Commerce, or a related field
3+ years of experience in accounts receivable, accounting, or financial operations
Experience with eCommerce accounting and retailer claims
Strong knowledge of invoice reconciliation and account

📌 Accounts Receivable (Mumbai)
🏢 eCintel
📍 Mumbai