Role Name: ServiceNow ITAM (HAM & SAM) Desired Experience Range: 4 to 15 Years Location: Mumbai Interview: F2F

Job Description Key Responsibilities: Implement and customize

ITAM modules (HAM & SAM Pro)

on ServiceNow Manage

asset lifecycle processes

including procurement, inventory, deployment, and retirement Configure

software license management, compliance tracking, and normalization Develop solutions using

Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer Integrate ServiceNow with

procurement systems, discovery tools, and third-party vendors Work with

CMDB and Discovery teams

to ensure data accuracy and reconciliation Build reports and dashboards for

asset visibility, compliance, and optimization Required Skills: Strong hands-on experience in

ServiceNow ITAM (HAM & SAM) Valuable understanding of

software licensing models and asset lifecycle management Expertise in

CMDB, CSDM framework, and data management Proficiency in

JavaScript and ServiceNow platform scripting Experience with

Flow Designer, Integration Hub, and REST APIs ServiceNow certifications (CSA / CAD / CIS–HAM / CIS–SAM preferred)

📌 ServiceNow ITAM (SAM/HAM) (Mumbai)
🏢 Tata Consultancy Services
📍 Mumbai