Job Description
L2 Atlassian Cloud Administrator – Jira, Confluence, JSM & Xray
nLocation: Bangalore, India – Onsite 3-4 days a week
nSupport Hours: IST zone
nCompany Name: Buxton Consulting
nCompany Name: Xperi
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nPosition Overview
nWe are looking for a hands-on L2 Atlassian Cloud Administrator with solid experience supporting Jira Cloud, Confluence Cloud, Jira Service Management (JSM), and Xray in an enterprise environment.
nThis is primarily an operational and administration-focused position. The resource will support day-to-day Jira/Atlassian activities, handle customization requests, create and configure new projects, maintain workflows and configurations, and independently troubleshoot L2-level issues.
nThe ideal candidate should be comfortable working in a production workplace with minimal supervision and should have strong practical knowledge of the Atlassian Cloud ecosystem.
nKey Responsibilities
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- Provide day-to-day L2 administration and production support for Jira Cloud, Confluence Cloud, and JSM.n
- Create, configure,



and maintain Jira projects based on business and project requirements.n
- Design, modify, and support Jira workflows and workflow schemes.n
- Configure and maintain custom fields, screens, issue types, permission schemes, notification schemes, filters, dashboards, and related Jira configurations.n
- Support JSM configurations, workflows, request types, queues, and other service-management requirements.n
- Handle ongoing Jira customization and enhancement requests from business and technical teams.n
- Administer and support Xray within Jira for project and test-management requirements.n
- Troubleshoot Jira, Confluence, JSM, and Xray issues and provide timely resolution.n
- Develop and maintain Jira automation rules.n
- Use Jira REST APIs for data retrieval, automation, and integration-related activities.n
- Write or maintain basic scripts to interact with Jira REST APIs and retrieve information required for re

📌 Atlassian Cloud Administrator (Bengaluru)
🏢 Buxton Consulting
📍 Bengaluru