Job Description **Job Purpose** The Application Engineering team provides top-tier support, maintenance, and solution design on multiple applications, including MFT (Sterling Integrator), Axway, Go Anywhere, and LDAP. This Engineer will create and maintain availability and high-performance of various applications in mixed UNIX and Windows development, in both non-production and production environments. This role will also perform root cause analysis of problems, select and implement automation tools, and actively participate in deeply technical discourse. **Responsibilities** + Design, plan and implementation of integrated solutions + Tune systems for maximum available performance + Respond to and assist in production operations in a 24/7 environment + Troubleshoot and resolve issues both proactively and as discovered + Application support and administration for Sterling Integrator and File Gateway, Go Anywhere, and other applications + Manage application configurations, patch levels, and evolution paths + Provide technical analysis, resolve problems, and propose solutions + Provide support to and coordinate with developers, operations staff, release engineers,



and end-users + Educate and mentor team members and operations staff + Participate in after-hours support and change events **Knowledge and Experience** + Degree in Engineering/Computer Science discipline or equivalent experience in Systems Engineering + 5+ years broad experience with Sterling Integrator and File Gateway (MFT and/or EDI), Axway, and/or Go Anywhere + 2+ years of Linux Operating Systems (RedHat variants preferred) experience + Top-tier analytics and problem solving + Strong initiative to learn and assimilate new software/technologies and improve business processes + Demonstrated Fundamental knowledge of Windows Operating Systems (2019+) + Fundamental understanding of the SDLC processes, and tools (GIT, Jenkins, Puppet, Ansible, etc) + Fundamental understanding of Operational Concepts (DR, BCP, Prod vs. Non-Prod) + Functional Scripting Knowledge (GoLang, Python, Perl, BPML, JavaScript, Bash, PowerShell and/or others) + Understanding of SQL Database concepts (Oracle, MySQL) + Ability to work in a quick-paced service-oriented team environment + Customer focused, and dedicated to the best possible user experience + Communicate effectively with both technical and business resources + Fluent speaking, reading, and writing in English **Preferred Knowledge and Experience** + 1+ years of experience with LDAP systems + Experience in automation tool development and methodologies, such as Ansible or Puppet + Strong understanding of project management, organization, and time management

📌 Senior Engineer, Application Engineering - MFT (Hyderabad)
🏢 Intercontinental Exchange
📍 Hyderabad