Location:

Gurugram, India

Level:

Senior Manager / Associate Director Experience:

10–14 years Function:

Human Resources Travel:

Pan-India, as required

We are looking for an experienced

Employee Engagement leader

to build and lead a dedicated engagement function for a large, distributed and client-facing workforce.

This is not just an employee engagement program management role. We need someone who can

build the function from the ground up

, create the operating model, manage engagement teams/SPOCs, work closely with business and delivery leadership, and demonstrate how engagement impacts retention and business outcomes.

What you will be doing

Build and lead the Employee Engagement function and operating model Develop and manage a network of Employee Engagement SPOCs/Partners across client accounts and locations Design and drive engagement programs including

eNPS, pulse surveys, recognition, well-being and employee connect initiatives Partner with Delivery, HR and business leaders to identify employee concerns and attrition risks early Build KPIs around





engagement, attrition, absenteeism, participation and retention Measure and demonstrate the

ROI of employee engagement initiatives Present engagement insights and business impact to senior leadership Manage the engagement budget and continuously improve programs based on data and employee feedback Help scale the function across multiple geographies as the organization grows

What we are looking for

10–14 years of progressive HR experience At least

4–5 years in Employee Engagement, HRBP or People Operations Experience within

IT Services, Staffing, Consulting, GCC or similar client-facing environments Proven experience

building or scaling an engagement function/team Experience managing a distributed workforce or SPOC/Engagement Partner model Solid understanding of

employee retention, attrition and engagement metrics Comfortable building business cases and connecting HR initiatives to measurable fin

📌 Associate Director (Mumbai)
🏢 BrothersTech
📍 Mumbai