- Manage and resolve customer complaints professionally and promptly.
- Provide technical support and assistance to customers via phone, email, or chat.
- Troubleshoot and diagnose issues with products or services.
- Collaborate with internal teams to resolve complex issues.
- Develop and maintain knowledge base articles to assist customers self-service.
- Analyze customer feedback and suggest improvements to processes or procedures.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Sr Associate - Service Desk (Bengaluru)
🏢 Microland
📍 Bengaluru
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