Specialist - System Management (Pune)

Specialist - System Management (Pune)

01 Sep
|
LTM
|
Pune

01 Sep

LTM

Pune

Role Description

Detailed JD

Required Skills Capabilities The vendor must provide resources with handson expertise aligned to Sterling MFT support roles

IBM Sterling B2B SFG SSP configuration and support

BPML development and scripting for automation

Secure file transfer protocols SFTP FTPS HTTPS ConnectDirect

File encryption PGPGPG

Linux Unix and Windows system support

Root cause analysis and incident troubleshooting

Partner onboarding and integration support

Monitoring tools Dynatrace BigPanda

SQL and scripting knowledge for diagnostics and automation

Ability to implement process improvements and proactive monitoring

Scope of Services

Endtoend ticket lifecycle ownership

Monitoring and response

File transfer issue resolution and recovery

Partner connectivity support

Batch and process management

Patch validation and workplace support

Runbook execution and continuous improvement

247 support model

📌 Specialist - System Management (Pune)
🏢 LTM
📍 Pune

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