Job Description
We are looking for a proactive and skilled technical support Engineer
/n
/n
Key Responsibilities
/n
/n
/n
1. Provide technical support for market products.
/n
1. Deliver training for distributors and installers on product usage.
/n
1. Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
/n
1. Maintain technical documentation and daily work reports, following company policy.
/n
1. Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.
/n
/n
/n
Qualifications
/n
/n
- Degree in Power Electronics, Electrical Engineering, Automation , or related fields preferred.
/n
- Experience in electrical or photovoltaic (PV) industry) service is a plus.
/n
- Robust problem-solving, analytical, and self-learning skills .
/n
- Excellent communication, customer handling, and teamwork abilities .
/n
- Proactive, responsible, goal-oriented, and able to work under pressure.
/n
- Proficient in MS Office and technical documentation .
/n
/n
You can also email the following information directly to
[email protected] :
/n
Position, Expected Salary, Earliest Start Date, and Base Location
/n
/n
BASED in Ahmedabad
/n
📌 Technical Support Engineer (Surat)
🏢 Growatt New Energy
📍 Surat