Job Description

nAbout the Company
nPidge is a leading technology-driven logistics platform helping businesses deliver with reliability, transparency, and scalability. We empower enterprises to streamline operations, delight customers, and drive sustainable growth.
nAbout the Role
nWe are looking for a Service Account Manager (SAM) to strengthen client relationships, ensure high customer satisfaction, and drive retention and expansion across assigned accounts.
nResponsibilitie
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- Own and manage a portfolio of accounts, ensuring long-term partnershipsn
- Develop account strategies to meet customer goals and business objectivesn
- Build trust-based relationships with client stakeholdersn
- Identify upselling and cross-selling opportunities for growthn
- Partner with Sales, Product,



and Support teams for seamless service deliveryn
- Track account performance, identify risks, and implement solutionsn
- Share insights, reports, and recommendations with leadershipn

nQualifications
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- 5–8 years’ experience in Account Management, Customer Success, or B2B Salesn

nRequired Skills
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- Excellent communication, relationship management, and problem-solving skillsn
- Ability to understand customer objectives and design tailored solutionsn
- Strategic and analytical thinker who thrives in energetic environmentsn

📌 Service Account Manager (Gurugram)
🏢 Pidge
📍 Gurugram