Design, develop, and maintain ServiceNow applications and workflows to enhance our Developer Experience platform Architect and implement innovative solutions to streamline Developer Experience processes and eliminate manual work Create and optimize ServiceNow integrations with existing tools and systems in our software delivery pipeline Conduct vulnerability assessments and implement security enhancements within the ServiceNow workplace Perform root cause analysis on incidents, providing detailed documentation and actionable insights to development teams Develop and maintain comprehensive technical documentation for all custom ServiceNow implementations Proactively identify system inefficiencies and implement solutions to prevent recurring issues Collaborate with stakeholders across Engineering, Operations, Security, and Product teams to align ServiceNow capabilities with business requirements Be a mentor for colleagues and help promote knowledge-sharing

📌 Associate Director Software Engineering (Servicenow Engineering) (Hyderabad)
🏢 Accenture
📍 Hyderabad