Job Description

Yana IVF & Fertility Centre* is looking for an experienced and result-oriented *Centre Head* to take complete ownership of centre operations, patient experience, business development and revenue growth.

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Key Responsibiities

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- Manage complete day-to-day operations of the IVF Centre

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- Drive patient footfall, IVF counselling, conversion and revenue targets

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- Lead and manage centre teams across clinical and non-clinical departments

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- Monitor the complete patient journey: *Lead → Appointment → Consultation → Counselling → IVF Start*

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- Build and maintain robust relationships with doctors, hospitals and referral partners

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- Coordinate with Sales, Marketing, Digital Marketing, Telecalling and Counselling teams

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- Monitor centre-wise revenue, collections, referrals and conversion performance

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- Identify business opportunities and strengthen the centre's market presence

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- Handle patient feedback and ensure excellent patient experience

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- Conduct regular team meetings, performance reviews and target assessments

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- Ensure adherence to SOPs, quality standards, patient safety and NABH requirements

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- Prepare and present daily, weekly and monthly MIS reports to management

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Candidate Profile

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Bachelor's Degree in any disciplineMBA / Healthcare Management / Hospital Administration preferred

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*6–10 years of relevant experience*

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*IVF / Fertility / Hospital experience strongly preferred*

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Proven experience in centre operations, team management and revenue targets

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Strong doctor relationship and business-development skills

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Excellent communication, leadership and problem-solving abilities

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intersted candidate share resume to [email protected] / (phone hidden)

📌 Centre head - ivf / fertility (Thiruvananthapuram)
🏢 Yana IVF & Fertility Centre
📍 Thiruvananthapuram