Job Title: Consumer Research Insights Executive

Location: Govandi East, Navi Mumbai

Experience : Interns to 1 or 2 years (entry level)

Shifts : Field work ,6 days working ,9 hours General shift from 10:00 AM to 6:00 PM

Industry: Food & Beverage / Retail / Consumer Goods

Job Summary :
The role involves field-based consumer research, sensory testing, customer feedback collection, and on-ground execution of studies across retail outlets and external venues. This role is highly operational and execution-focused, requiring solid skills in consumer research, survey administration, field data collection, and stakeholder coordination in a fast-paced retail environment.

Key Responsibilities:

Consumer Product Testing & Fieldwork
- Coordinate and execute in-store and external consumer product testing sessions
- Recruit and interact with consumers for surveys and taste tests
- Ensure smooth execution of coffee, bakery, dessert and beverage testing sessions
- Manage tasting setup including samples, questionnaires, coding, sequencing and respondent flow




- Support moderation and administration of consumer surveys
- Ensure quality and completeness of collected responses

Operational Coordination
- Liaise with store teams, kitchen teams and internal stakeholders for testing requirements
- Coordinate logistics for products, materials and testing assets across locations
- Track sample counts, respondent quotas and testing schedules
- Maintain testing hygiene, consistency and execution standards during sessions

Data & Reporting Support
- Organize survey data and consumer feedback
- Support basic analysis of responses and thematic coding of open-ended feedback
- Create summary reports and observations from product tests
- Maintain trackers and documentation across studies

Key Skills:
- Strong communication and interpersonal skills
- Comfortable approaching and interacting with consumers in-store
- High level of ownership and reliability
- Willingness to travel locally across s

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