Role Overview We are looking for a highly analytical and process-driven qualified to lead our Finance Operations for Flights and Hotels LOB. This is a highly cross-functional role sitting at the intersection of Finance, Technology, Business and Product. The candidate will own the end-to- end transaction lifecycle from booking to settlement across multiple payment gateways, suppliers (hotels, airlines, GDS/aggregators), for our Flights and Hotels LOB. The ideal candidate is someone who can scale a reconciliation engine, automate manual processes, close books on time, and act as the custodian of financial data across the organisation
Key Responsibilities ● Own end-to-end reconciliation of transactions across payment gateways, banking partners, suppliers/operators, OTAs, and internal systems. ● Ensure timely reconciliation of refunds, settlements, chargebacks, and payment gateway costs. ● Identify, investigate, and resolve reconciliation discrepancies in collaboration with cross- functional teams.
● Ensure unreconciled items are tracked and closed within a given TATand set up a control mechanism and real time dashboard and MIS on recon health. ● Lead and mentor the reconciliation team, ensuring timely delivery and operational excellence. ● Act as the primary point of contact for Finance, Product, Engineering, Banking Partners, and Vendors for reconciliation-related matters. ● Drive closure of pending settlements and escalations with internal and external stakeholders. ● Own timely and accurate closure of books in line with Ind AS. Drive the FinOps checklist for month-end and reduce close cycle time year on year without compromising on quality. ● ● Establish robust financial controls and ensure adherence to internal policies and compliance requirements. ● Serve as single point of contact for Statutory, Internal, Tax and other audits. Track and close audit observations with permanent process fixes ● Identify manual, repetitive, and error-prone processes and drive aut
📌 Deputy Manager (Mumbai)
🏢 ixigo
📍 Mumbai