We are Hiring | Customer Support Executive - Work from Home
Location -
Mohali (WFH) Shift -
Rotational Shift (Including Night Shifts) Working Days -
5 days working | 2 rotational week-offs Qualification -
HSC & Graduate (Freshers + Experience) Budget- Up to 18k ctc Immediate Joiners preferred!
Please note: Candidate needs to have their own system/laptop handy with them and should follow the system check criteria mentioned below- System:
Core i5 8th Gen or above, 8GB RAM Windows - 10 and above Camera:
Mandatory Internet Speed:
Minimum 20 Mbps (Uploading & Downloading) Headset:
Compatible USB headset with noise cancellation Suggested Brand:
Big Passport
(available online at reasonable prices) UPS:
Mandatory - Minimum 2 Hrs. EDR Installation:
Mandatory
Roles & Responsibilities:
- Handle customer queries on calls (international customers). - Deliver accurate information, solve queries and ensure customer satisfaction. - Escalate issues when required. - Maintain high-quality service standards in all interactions. - Follow process guidelines and meet performance metrics (Domain Knowledge - BPO Voice/International Process/ Customer Service) Communication -
Fluent English Communication skills
Interested candidates can connect with HR for further details-
HR Simran Contact:
(phone hidden) Email:
[email protected]
📌 Customer Service Representative (Mumbai)
🏢 TP
📍 Mumbai