Responsibilities

- Deliver on day-to-day process targets in meeting Customer SLAs.
- Should be able to work as per the provided client shift timings.
- Follow the governance mechanism established with the client.
- Execute transactions as per prescribed guidelines and timelines.
- Ability to multi-task, work in a rapid paced, changing environment and maintain a commitment to accuracy and timeliness.
- Ability to follow policies, procedures, and written instructions, as well as verbal instructions or directions from his/her supervisor.
- Ability to maintain confidentiality.
- Bachelor's degree in commerce, business administration or business management is preferred based on businesses aligned.
- 1-2 years of full-time work experience in BPO/BPM industry and especially Mortgage domain experience will be the added advantage

Technical and Professional Requirements:

- Proficiency in MS office application.
- Willingness to work in business aligned shifts.
- Open to accept changes in work methods or systems to improve performance beyond agreed standards.
- Mortgage knowledge is the added advantage.

📌 Senior Process Executive (Pune)
🏢 Infosys BPM
📍 Pune