Job roles: Senior Manager –

- Operations | US Mortgage -Title Services (Settlement)

? Location: Coimbatore

? Work Mode: Work from Office

? Shift: Night Shift –

- US Hours

⏳ Notice Period: Immediate Joiners Preferred

We are looking for a seasoned professional to lead large-scale operations in the US Mortgage/Title Services domain. This is a high-impact leadership role managing multiple accounts and driving delivery excellence.

?

- Key Responsibilities

- Lead and manage multiple client accounts with a span of 100–150 FTEs
- Drive end-to-end delivery, quality, and client satisfaction, including handling escalations
- Bring deep expertise in US Mortgage Operations –
- Settlement Services, including:
- Post-Closing
- Recording
- Policy Preparation
- Curative
- Conduct daily/weekly governance calls and huddles with Line Leads and Managers
- Analyze MIS reports to drive performance improvements and informed decision-making
- Own and manage P&L;,



ensuring revenue growth and profitability targets are met
- Engage with clients through reviews, meetings, and strategic discussions

?

- What We’re Looking For

- Graduate degree (mandatory)
- 10+ years of experience in Mortgage/Title Operations
- Proven experience managing large teams and multiple accounts
- Strong financial acumen and stakeholder management skills
- Flexibility to work in US shift hours

?

- Why Join Us?

- Chance to lead large, impactful operations
- Work with global clients in a fast-paced environment
- Drive strategy, growth, and operational excellence

Skills: productivity,sla,productivity improvement,title search,team management,settlements,client engagement,title services,decision-making,client accounts,operations,bpo,us mortgage,management,p&l;,tat,quality,performance management,leadership,title insurance,teams

📌 Senior Manager – BPO Operations | US Mortgage (Title services) Coimbatore
🏢 Varsal Terra Technology
📍 Coimbatore