Job roles: Senior Manager – Operations | US Mortgage -Title Services (Settlement)

? Location: Coimbatore

? Work Mode: Work from Office

? Shift: Night Shift – US Hours

⏳ Notice Period: Immediate Joiners Preferred

We are looking for a seasoned professional to lead large-scale operations in the US Mortgage/Title Services domain. This is a high-impact leadership role managing multiple accounts and driving delivery excellence.

? Key Responsibilities

- Lead and manage multiple client accounts with a span of 100–150 FTEs

- Drive end-to-end delivery, quality, and client satisfaction, including handling escalations

- Bring deep expertise in US Mortgage Operations – Settlement Services, including:

- Post-Closing

- Recording

- Policy Preparation

- Curative

- Conduct daily/weekly governance calls and huddles with Line Leads and Managers

- Analyze MIS reports to drive performance improvements and informed decision-making

- Own and manage P&L;,



ensuring revenue growth and profitability targets are met

- Engage with clients through reviews, meetings, and strategic discussions

? What We’re Looking For

- Graduate degree (mandatory)

- 10 years of experience in Mortgage/Title Operations

- Proven experience managing large teams and multiple accounts

- Strong financial acumen and stakeholder management skills

- Flexibility to work in US shift hours

? Why Join Us?

- Opportunity to lead large, impactful operations

- Work with global clients in a fast-paced setting

- Drive strategy, growth, and operational excellence

Skills: productivity,sla,productivity improvement,title search,team management,settlements,client engagement,title services,decision-making,client accounts,operations,bpo,us mortgage,management,p&l;,tat,quality,performance management,leadership,title insurance,teams

📌 Senior Manager – BPO Operations | US Mortgage (Title services) Coimbatore
🏢 Varsal Terra Technology
📍 Coimbatore