Informatica + GCP Support Engineer (24x7 Production Support) - Role Overview

This position is a senior-level Production Support and Cloud Operations role responsible for maintaining, monitoring, troubleshooting, and optimizing enterprise data platforms built on Informatica and Google Cloud Platform (GCP). The role supports a 24/7 operational environment with monthly rotational weekend and night shift coverage to ensure uninterrupted business-critical data processing and cloud services.

Key Responsibilities

Informatica Support & Administration

- Administer and support Informatica PowerCenter, PowerExchange, and CDC Publisher environments.
- Monitor and troubleshoot Informatica batch jobs and workflows.
- Provide Control-M job scheduling and production support.
- Analyze and resolve ETL/data integration issues.
- Maintain dashboards and support operational reporting.
- Develop and maintain Python and Shell scripts for automation.

GCP Administration & Support

- Administer and support Google Cloud Platform services, including:

- BigQuery

- Cloud Storage Buckets

- Airflow/Composer Jobs
- Networking, IAM, DNS, and Security Components
- Troubleshoot and resolve cloud infrastructure and application issues.
- Implement automation solutions to improve operational efficiency.
- Drive cloud cost optimization initiatives.
- Define, measure, and automate cloud operations KPIs.
- Support cloud migration, setup, maintenance, and governance activities.

Database & DevOps Support

- Write and support Oracle SQL and Exasol SQL queries.
- Support Jenkins pipelines and deployment processes.




- Perform root cause analysis and proactive issue resolution.

Stakeholder & Operational Management

- Coordinate with business users, application teams, and infrastructure teams.
- Provide incident, problem, and change management support.
- Ensure proper documentation, planning, implementation, and follow-up.
- Deliver technical guidance and knowledge sharing across teams.

Required Skills

Primary Skills

- Informatica PowerCenter, PowerExchange, CDC Publisher
- Google Cloud Platform (GCP)
- BigQuery Administration
- Control-M
- Oracle SQL
- Exasol SQL
- Jenkins
- Python & Shell Scripting
- Airflow/Cloud Composer
- Cloud Storage

Additional Skills

- Infrastructure Automation
- Cloud Cost Optimization
- Data Governance & Data Management
- Production Support Operations
- Monitoring & Incident Management
- Stakeholder Management

Experience & Qualifications
- 10+ years of overall IT experience.
- Minimum 2+ years of hands-on GCP and BigQuery administration experience.
- Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
- Strong analytical, troubleshooting, and communication skills.
- Ability to work independently and in collaborative team environments.

Ideal Candidate Profile A senior Production Support skilled with strong Informatica administration expertise and hands-on GCP operational experience. The candidate should have a solid background in ETL support, cloud infrastructure management, SQL development, automation scripting, and stakeholder management, along with experience supporting critical applications in a 24/7 environment.

📌 Senior Informatica Administrator (Bengaluru)
🏢 Allegis Global Solutions (AGS)
📍 Bengaluru